SAMPLE - APOLOGY FOR INCORRECT OR LATE PAYMENT - VENDORS

SAMPLE - APOLOGY FOR INCORRECT OR LATE PAYMENT - VENDORS

Enclosed is check number [ Check/Cheque number ] for [ Amount of check/cheque]. We apologize for [ Problem. Ex."inadvertently underpaying", or "our tardiness in paying, etc. ] invoice number [ Invoice number ]. This check/cheque should cover the full amount still owed to you on this invoice.

We're sorry if this has caused any inconvenience and thank you for your patience.

SAMPLE - INTEROFFICE MEMORANDUM - APOLOGY, LATE REPORT

SAMPLE - INTEROFFICE MEMORANDUM - APOLOGY, LATE REPORT

Perfectionism is both a blessing and a curse.  My desire for excellence has uncovered areas in the [ NAME OF PROJECT, REPORT, OR TASK ] report that require additional effort and research.  Rather than submitting a report that fails to meet our standards, I intend to continue to devote extra energy to ensuring the information's accuracy and validity.

These steps will require that I spend more time on the task. However, I will do my very best to have the complete [ NAME OF PROJECT, REPORT, OR TASK ] report in your hands no later than [DATE].

Please accept my apologies for any inconvenience this delay has caused.

SAMPLE - INTEROFFICE MEMORANDUM - APOLOGY, EXCESSIVE SICK DAYS

SAMPLE - INTEROFFICE MEMORANDUM - APOLOGY, EXCESSIVE SICK DAYS

There is good in every bad situation.  While I do not claim to be an eternal optimist, my recent poor health has had a few positive  effects.  Specifically, I have gained a greater appreciation of both  my family and my career.

The consideration you have shown in understanding the time constraints placed on me by the healing process is greatly appreciated.  Please accept my sincerest apologies for any delay this absence has caused in meeting project goals.  It is my hope to resume a regular work schedule by [DATE], or sooner, if I can possibly coerce the doctor into granting permission.

SAMPLE - APOLOGY FOR MISSING APPOINTMENT WITH CUSTOMER: COLLEAGUES ABLE TO ATTEND

SAMPLE - APOLOGY FOR MISSING APPOINTMENT WITH CUSTOMER: COLLEAGUES ABLE TO ATTEND

I am deeply embarrassed for missing our meeting on [DATE, ex. June 10]; please accept my apologies.  As you understand, I was unable to attend because [STATE REASON, ex. my flight was delayed five hours due to unfavorable weather in San Francisco].  I am pleased, however, that my colleagues were able to present our proposal to you.  I have spoken with them, and rest assured that I am fully up-to-date as to the discussion and concerns raised.  As I understand, [STATE CONCLUSION OF MEETING AND ENUMERATE YOUR RESPONSIBILITIES IN LIGHT THEREOF, ex. you would like detailed schematics of our Magnaflux compressor.  Accordingly, allow me to arrange for my engineers to forward this to you immediately.]

[STATE WHEN YOU WILL NEXT GET IN TOUCH, ex. I will be getting in touch with you by the end of this week to discuss any other concerns you may have.  Also, I would also like to meet with you regarding the possible use of our Magnaflux compressor in your other manufacturing sites; how is June 20?]

Sincerely,

SAMPLE - APOLOGY FOR LATE PAYMENT

[NAME, COMPANY AND ADDRESS]

In reference to your invoice #[INVOICE NUMBER], enclosed, please find our check #[CHECK NUMBER] in the amount of $[AMOUNT].

I do understand that this payment is late and I hope you will accept my apology.  [BRIEFLY STATE REASON, ex. The recent brick-layer strike has adversely but only temporarily affected our liquidity.]  We do, however, look forward to continued business with you.

Sincerely,

SAMPLE - APOLOGY FOR INCORRECT PAYMENT: OVERPAYMENT

[NAME, COMPANY AND ADDRESS]

A check of our records has revealed that we have made an incorrect payment to you in settlement of your invoice #[INVOICE NUMBER].  Our check #[CHECK NUMBER] for $[AMOUNT] is $[AMOUNT] in overpayment of the total amount due, $[AMOUNT].

[MENTION HOW YOU REQUEST THE OVERPAYMENT TO BE HANDLED, ex. As the overpayment is not insignificant, I would greatly appreciate the difference of $1,000 to be sent to us.]  I thank you for your consideration and look forward to continued business together.

Sincerely,

SAMPLE - APOLOGY FOR INCORRECT PAYMENT: UNDERPAYMENT

[NAME, COMPANY AND ADDRESS]

Allow me to apologize for the incorrect payment we made to you regarding your invoice #[INVOICE NUMBER].  Our check #[CHECK NUMBER] for $[AMOUNT] is short of the total amount due, $[ AMOUNT].

Enclosed, please find our check #[CHECK NUMBER] for $[AMOUNT], representing the difference between $[AMOUNT] and [AMOUNT].

Please accept my apologies and assurance that this will not occur again.

Sincerely,

SAMPLE - APOLOGY FOR RETURNED CHECK: BANK ERROR, REPLACEMENT ENCLOSED

[NAME, COMPANY AND ADDRESS]

You can understand my embarrassment when I was informed that my check to you (#[CHECK NUMBER]) was returned due to insufficient funds. That is why I immediately contacted my bank, who notified me that they had [BANK ERROR, ex. failed to process a deposit we made two weeks ago].

I have nonetheless enclosed a replacement check (#[CHECK NUMBER]) in the amount of $[AMOUNT]. My bank will be forwarding to you a letter of apology regarding their error.

Sincerely,

SAMPLE - APOLOGY FOR RETURNED CHECK, REPLACEMENT ENCLOSED

[NAME, COMPANY AND ADDRESS]

You can understand my embarrassment when I was informed that my check to you (#[CHECK NUMBER]) was returned due to insufficient funds.  That is why I have immediately issued to you this letter and replacement check (#[CHECK NUMBER]), which is enclosed.

Please accept my apologies and assurance that this will not recur.

Sincerely,

SAMPLE - ENCLOSING CHECK IN PAYMENT OF ACCOUNT AND APOLOGIZING FOR DELAY

I acknowledge receipt of your account dated [Date of Account]. I enclose a Check in the amount of $[AMOUNT OF CHECK] in full payment of your account.

I apologize in the delay in remitting payment to you.

Sincerely,

SAMPLE - LATE RETURN AUTHORIZATION

This is to acknowledge your letter of     [date]    , in which you informed us that the merchandise delivered to you on     [date]     was defective.

If you will read our terms and conditions for sale, you will note that our policy provides our customers with     [time]     to inspect and either accept or reject our merchandise in regards to defects, inasmuch as we feel
this affords our customers an adequate period of time to be assured that the merchandise is free from defects.

Since this is the first time you have made this request of us, we will accept the return of the merchandise and issue a credit to your account in the amount of $[AMOUNT] . Please [instructions for return of merchandise].

We are sorry that you experienced a problem with our product and appreciate having your firm as one of our valued customers.