SAMPLE - APOLOGY FOR INCORRECT OR LATE PAYMENT - VENDORS

SAMPLE - APOLOGY FOR INCORRECT OR LATE PAYMENT - VENDORS

Enclosed is check number [ Check/Cheque number ] for [ Amount of check/cheque]. We apologize for [ Problem. Ex."inadvertently underpaying", or "our tardiness in paying, etc. ] invoice number [ Invoice number ]. This check/cheque should cover the full amount still owed to you on this invoice.

We're sorry if this has caused any inconvenience and thank you for your patience.

SAMPLE - COMPLIMENTING VENDORS - LETTER COMPLIMENTING SUPPLIER

SAMPLE - COMPLIMENTING VENDORS - LETTER COMPLIMENTING SUPPLIER

We want to thank you for the outstanding [ Job/Service ] you did [ Job or Service. Ex. "on printing our annual report", or "moving our offices to the new building", etc]. [ Details of job or service. "Given the budget and time constraints we imposed, you staff went above and beyound our expectations." ]

We look forward to working with you again and if you would like to use us as a reference, don't hesitate to ask.

SAMPLE - COMPLIMENTING VENDORS - LETTER PRAISE FOR SUPPLIER'S EMPLOYEE

SAMPLE - COMPLIMENTING VENDORS - LETTER PRAISE FOR SUPPLIER'S EMPLOYEE

I wanted to take the time to let you know how highly we think of [ Name ]. [ He/She ] has consistently gone out of [ his/her ] way to [ Services performed. Ex. "ensure that our inquiries are answered within hours and that we always have the latest materials available" ].

[ Optional additional details. ]

I'm sure that you value [ Employee first name ] as much as we do, but I had to put it in writing. I wish all my business interactions were as pleasant and professional as working with [ Employee first name ]. [ He/She ] is definitely one of your company's greatest assets.

SAMPLE - COMPLIMENTING VENDORS - THANK YOU TO SUPPLIER FOR COOPERATION THROUGH DIFFICULTIES

SAMPLE - COMPLIMENTING VENDORS - THANK YOU TO SUPPLIER FOR COOPERATION THROUGH DIFFICULTIES

I want to thank you for your cooperation during the last [ Time period. Ex. "six months". This was a difficult [ time/project/period ] for us and it was great having a [ supplier/vendor/partner ] who was willing to ride out the storm with us.

Your professionalism and patience have paid off and we now [ What was accomplished. Ex. "have a finished software product, ready to ship," or " have a positive cash flow and will pay all invoices in a timely fashion", etc.].

We really appreciate your support during this difficult time. Thanks.

SAMPLE - COMPLAINT TO VENDORS - UNSATISFACTORY SERVICE

SAMPLE - COMPLAINT TO VENDORS - UNSATISFACTORY SERVICE

During the past [ Time period. Ex."week" ] we have [ Nature of problem. Ex. "called our service representative five times without response", or "had three nights when the offices were not cleaned", etc. ]. Have you experienced this problem with other customers?

I'm sure that this isn't the level of service you intend to provide and will remedy the situation immediately. I would like [ Nature of remedy. Ex. " the name of a person to call who is dedicated to serving our account", or "your written assurance that your cleaning crews will no longer overlook our offices", etc. ].

Please advise me on how you propose to resolve this situation as soon as possible. I look forward to hearing from you.