Sample - Letter Thanking Customer for Participating in Questionnaire
Thank you for filling and returning our questionnaire. I wish to take this opportunity to tell you that I have brought your comments to the attention of [PERSON/POSITION, ex. our vice president of sales]. [STATE ACTION TO BE TAKEN, We have immediately called a meeting to discuss the possibility altering our terms of sale, as you suggested.]
Again, I thank you for your response and I will keep you posted on the results.
Sincerely,
Showing posts with label Post-Sale Correspondence. Show all posts
Showing posts with label Post-Sale Correspondence. Show all posts
SAMPLE - SALES FOLLOW-UP: INTRODUCE SERVICE PACKAGE
Letter to Customer Thanking it for Purchasing Your Product and Providing Information Regarding Service Package
I’m writing to thank you for [PRODUCT, ex. purchasing our Magnaflux compressor]. I’m confident that you are pleased with [BENEFIT(S) OF PRODUCT/SERVICE the resulting reduction in your manufacturing costs]. It is our pleasure to serve you!
Allow me to mention a package which I’m confident will interest you.
[STATE NEED FOR SERVICE, ex. To ensure that your new compressor operates at optimum efficiency, giving you maximum performance, your compressor requires regular service. Studies have shown such maintenance to be cheaper than the cost of a major overhaul required if the unit is not periodically serviced.] This is why I would like to introduce to you [SERVICE PACKAGE, ex. our Elite Service Package.]
[STATE DETAILS OF PACKAGE, ex. For $1,250 per year, we offer a semi-annual package with our service technicians arriving at your premises twice a year to perform maintenance onsite, where it is most convenient. We believe this necessary to ensure a long life of efficient compressor use.]
I will be pleased to address any questions or concerns you may have; call me at XXX-XXXX if there is anything I can do for you.
Thank you for your business.
Sincerely,
I’m writing to thank you for [PRODUCT, ex. purchasing our Magnaflux compressor]. I’m confident that you are pleased with [BENEFIT(S) OF PRODUCT/SERVICE the resulting reduction in your manufacturing costs]. It is our pleasure to serve you!
Allow me to mention a package which I’m confident will interest you.
[STATE NEED FOR SERVICE, ex. To ensure that your new compressor operates at optimum efficiency, giving you maximum performance, your compressor requires regular service. Studies have shown such maintenance to be cheaper than the cost of a major overhaul required if the unit is not periodically serviced.] This is why I would like to introduce to you [SERVICE PACKAGE, ex. our Elite Service Package.]
[STATE DETAILS OF PACKAGE, ex. For $1,250 per year, we offer a semi-annual package with our service technicians arriving at your premises twice a year to perform maintenance onsite, where it is most convenient. We believe this necessary to ensure a long life of efficient compressor use.]
I will be pleased to address any questions or concerns you may have; call me at XXX-XXXX if there is anything I can do for you.
Thank you for your business.
Sincerely,
SAMPLE - SALES FOLLOW-UP: INTRODUCE TRAINING SERVICES
Letter to Customer Thanking it for Purchasing Your Product and Providing Information About Training Services
I’m writing to thank you for [PRODUCT, ex. purchasing our Knowledge Plus+ Managerial Information System]. I’m confident that you are pleased with [BENEFIT(S) OF PRODUCT/SERVICE the decision-making information you now have at your fingertips]. It is our pleasure to serve you!
Since I’m certain you are anxious to get the most out of [PRODUCT, ex. your new software], I’m sure you will be interested in our training services. [STATE TYPE OF TRAINING AND PRICE, ex. For $525, our skilled representatives will be able to train your staff on your premises, over a three-day, two-hour-per-day intensive program. We will ensure that your staff will be able to operate your Knowledge Plus+ package in order to achieve maximum results. This includes training in database management, custom report generation, forecasting and querying.]
I will be pleased to address any of your questions or concerns; call me at XXX-XXXX if there is anything I can do for you.
Thank you for your business.
Sincerely,
I’m writing to thank you for [PRODUCT, ex. purchasing our Knowledge Plus+ Managerial Information System]. I’m confident that you are pleased with [BENEFIT(S) OF PRODUCT/SERVICE the decision-making information you now have at your fingertips]. It is our pleasure to serve you!
Since I’m certain you are anxious to get the most out of [PRODUCT, ex. your new software], I’m sure you will be interested in our training services. [STATE TYPE OF TRAINING AND PRICE, ex. For $525, our skilled representatives will be able to train your staff on your premises, over a three-day, two-hour-per-day intensive program. We will ensure that your staff will be able to operate your Knowledge Plus+ package in order to achieve maximum results. This includes training in database management, custom report generation, forecasting and querying.]
I will be pleased to address any of your questions or concerns; call me at XXX-XXXX if there is anything I can do for you.
Thank you for your business.
Sincerely,
SAMPLE - SALES FOLLOW-UP: INTRODUCE SIMILAR PRODUCTS/SERVICES
Letter to Customer Thanking it for Purchasing Your Product and Providing Information About Other Products Which may be of Interest
I’m writing to thank you for [PRODUCT/SERVICE, ex. purchasing our Knowledge Plus+ Managerial Information System]. I’m confident that you are pleased with [BENEFIT(S) OF PRODUCT/SERVICE the decision-making information you now have at your fingertips]. It is our pleasure to serve you!
Did you know [INTRODUCE RELATED PRODUCT(S)/SERVICE(S), ex. that we also design and install corporate virtual intranet systems]? [MENTION HOW PRODUCT(S)/SERVICE(S) CAN BENEFIT CUSTOMER OR COMPLEMENT EXISTING PRODUCT(S)/SERVICE(S), ex. By hooking your business to the internet, our systems allow you to reach a potentially limitless field of new customers. May I mention that it will also interface with your existing Knowledge Plus+ software?] Of course, you can expect the same level of quality and service that you have experienced with our [PURCHASED PRODUCT(S)/SERVICE(S), ex. managerial information system].
{I’ve taken the liberty of enclosing some literature that may be of interest to you, including [SUPPORTING DOCUMENTS, ex. an article on the profitability of intranet systems and customer testimonials.]} I will be pleased to address any of your questions or concerns; call me at XXX-XXXX if there is anything I can do for you.
Thank you for your business.
Sincerely,
I’m writing to thank you for [PRODUCT/SERVICE, ex. purchasing our Knowledge Plus+ Managerial Information System]. I’m confident that you are pleased with [BENEFIT(S) OF PRODUCT/SERVICE the decision-making information you now have at your fingertips]. It is our pleasure to serve you!
Did you know [INTRODUCE RELATED PRODUCT(S)/SERVICE(S), ex. that we also design and install corporate virtual intranet systems]? [MENTION HOW PRODUCT(S)/SERVICE(S) CAN BENEFIT CUSTOMER OR COMPLEMENT EXISTING PRODUCT(S)/SERVICE(S), ex. By hooking your business to the internet, our systems allow you to reach a potentially limitless field of new customers. May I mention that it will also interface with your existing Knowledge Plus+ software?] Of course, you can expect the same level of quality and service that you have experienced with our [PURCHASED PRODUCT(S)/SERVICE(S), ex. managerial information system].
{I’ve taken the liberty of enclosing some literature that may be of interest to you, including [SUPPORTING DOCUMENTS, ex. an article on the profitability of intranet systems and customer testimonials.]} I will be pleased to address any of your questions or concerns; call me at XXX-XXXX if there is anything I can do for you.
Thank you for your business.
Sincerely,
SAMPLE - SALES FOLLOW-UP
Letter to Customer Thanking it for Using Your Services and Expressing Wish that they Consider Using You Again
I’m writing to thank you for [PRODUCT/SERVICE, ex. procuring our cleaning and disposal services]. It is our pleasure to serve you!
I’m confident you are happy with [BENEFIT(S) OF PRODUCT/SERVICE the cleanliness of your premises] and I hope you keep us in mind for all your future [NEED, ex. cleaning and disposal needs]. I want you to know that you can call me at XXX-XXXX if there is anything I can do for you.
Thanks for your business.
Sincerely,
I’m writing to thank you for [PRODUCT/SERVICE, ex. procuring our cleaning and disposal services]. It is our pleasure to serve you!
I’m confident you are happy with [BENEFIT(S) OF PRODUCT/SERVICE the cleanliness of your premises] and I hope you keep us in mind for all your future [NEED, ex. cleaning and disposal needs]. I want you to know that you can call me at XXX-XXXX if there is anything I can do for you.
Thanks for your business.
Sincerely,
Subscribe to:
Posts (Atom)
