Sample - Letter to Supplier Returning Product and Requesting Repair, Product Broken
Enclosed, please find [PRODUCT(S), ex. your A45 compressor], which we purchased on [DATE] (a copy of the sales receipt is enclosed). After limited use, I’m afraid that it has unexpectedly failed. [STATE NATURE OF MALFUNCTION(S), ex. Although the compressor does begin to operate upon starting, it ceases operation within five minutes and emits mass amounts of smoke.]
Since I know of your good reputation for customer satisfaction, I am confident you will repair the item{s} for me or issue me a replacement, as you deem necessary.
Please contact me at XXX-XXXX if there are any concerns.
Sincerely,
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