SAMPLE - COMPLAINT TO VENDORS - CANNOT PROCESS INVOICE
Unfortunately, we are unable to process [ Reference invoice. Ex. "invoice #44870, dated July 1" ] because [ Reason. Ex. " the price charged did not include our quantity discount," or "the invoice reflects 2 shipments which we never received", etc. ].
[ Proposed remedy. Ex. " Please submit a new invoice reflecting the discount.", or "Please check your records and revise the invoice to reflect actual shipments.", etc. ] We will be happy to remit payment upon receipt of a correct invoice. Thank you for your attention to this matter.
