When I attempted to utilize my [firm] charge card for a purchase on [date] , I was informed that I would have to speak to the credit office before I could charge any additional purchases to my account. Inasmuch as there were several customers waiting in line in your credit office, I am writing to you instead.
Could you please tell me if there is a problem with my account, and, if so, the nature of the problem?
I will be looking forward to your prompt reply.
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