SAMPLE - REQUEST FOR CREDIT AND PICKUP OF MERCHANDISE DELIVERED LATE

The merchandise that we ordered from you on [DATE], was delivered on [DATE], which was two days after our sale had ended.  What is most regrettable, is the fact that I believe if we had the merchandise on hand for the sale, we could have sold three or four cases.

I understand that you were experiencing some internal problems during this period.  I am, however, unwilling to keep the six cases that were just delivered due to the delay.  Two cases will suffice for now and I would
appreciate it if you would have someone call for the remainder and credit my account accordingly.

Thank you for your prompt attention to this matter.