Your letter informing us that the [missing item] for your new [product] was not included in the carton has been brought to my attention.
There is a package on its way to you now that includes the item and a little something extra. This is our way of saying how sorry we are for having slipped up, and thanking you for choosing the [name of product].
If I can be of assistance to you in any way in the future, please call us at any time.
Welcome to Free Business Letters Templates. Here you will find letter templates that will consistently give your company a professional image. There is a large selection of example business letter styles covering the most common business situations.
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