SAMPLE - NOTIFY CUSTOMER THAT ORDER IS DELAYED
I would like to thank you for your order of [PRODUCT(S), ex. 4 Magnaflux compressors]. Due to [BRIEFLY STATE REASON, ex. a backlog of orders for this product], however, I regret that your delivery will be delayed. Although I will do my best to expedite your order, we expect shipment to be made on [DATE, ex. Wednesday of next week].
Allow me to apologize for any inconveniences this may have caused you. We look forward to serving you again.
Sincerely,
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