SAMPLE - LETTER TO CUSTOMER NOT HOME FOR SERVICE APPOINTMENT

On     [date]     our serviceman came to your home to install your new     [product]     and found that there was no one there.  This was the date that we had arranged for installation, but I know that things like this can
happen.

I would appreciate it if you will call me at [telephone], so that we can arrange a convenient time to have this work done for you.